FAQ’s
Frequently Asked Questions
How do I schedule my first appointment?
The easiest way to schedule is online during business hours (Monday–Friday, 8 AM–5 PM).
Do you offer in-person visits?
Dr. Cruz is currently seeing patients exclusively through virtual visits.
Do you offer virtual visits?
Yes. Patients located anywhere in California can be seen via secure video visits.
How can I contact Dr. Cruz between visits?
You will have access to Dr. Cruz through portal messaging and email for simple clarifications and questions.
If new concerns arise that require adjustments to your treatment plan or a more in-depth discussion, a follow-up call or brief visit will be scheduled to address them.
How often are follow up appointments?
A follow-up visit will be scheduled 3–4 weeks later to review test results and refine your personalized health plan based on your lab findings. Each visit includes a tailored approach to help you achieve long-term health.
What are your fees?
Please call for current pricing and visit costs.
Can I use a Health Savings Account (HSA) to pay for visits?
Yes. HSA funds can be used to pay for visits, testing, supplements, medications, and medical devices.
Do you accept insurance?
Dr. Cruz does not accept insurance for her services. However, you may use a Health Savings Account (HSA) to cover visits, testing, and recommended supplements or medications. Some lab tests may be covered depending on your insurance plan.
How do visits work?
Your first functional medicine visit will last 60 minutes, during which Dr. Cruz will review your health concerns, personal history, past lab work, medications, and supplements.
She will recommend relevant lab testing and provide an initial plan covering nutrition, lifestyle, supplementation, and medications as needed.